Question 1

Is Veritron a real bank?

Accepted Answer

Veritron is currently a demonstration product. It simulates modern banking features for exploration and does not hold real funds. If we move to a licensed production service, the licensed partner and jurisdiction will be clearly disclosed.

Question 2

How do I open an account?

Accepted Answer

Sign up with your email or Google account, verify your identity with our KYC flow, then open your first account in the currency of your choice — USD, EUR, GBP, and more are supported.

Question 3

Which currencies do you support?

Accepted Answer

USD, EUR, GBP, CHF, JPY, CNY, RUB, AMD, BGN, RON, CAD, and AUD. Additional currencies are added regularly.

Question 4

How does currency exchange work?

Accepted Answer

Exchanges are executed at the mid-market rate with a small transparent margin. Funds move atomically between two of your Veritron accounts.

Question 5

Are transfers instant?

Accepted Answer

Veritron-to-Veritron transfers are instant, 24/7. External bank transfers depend on the destination bank and network.

Question 6

How do virtual cards work?

Accepted Answer

Create a virtual card in seconds from the Cards tab, use it for online purchases, and freeze or cancel it any time.

Question 7

How is my money protected?

Accepted Answer

In demo mode no real money is at risk. In production, funds are held with a licensed partner institution and covered by that partner's protections. See the Security page for our technical safeguards.

Question 8

How do I enable two-factor authentication?

Accepted Answer

Go to Profile → Security and choose Enable authenticator. Scan the QR with any TOTP app and enter the 6-digit code to confirm.

Question 9

Can I export my transaction history?

Accepted Answer

Yes — every transaction table has an Export button that produces a CSV compatible with common accounting tools.

Question 10

What languages does Veritron support?

Accepted Answer

The interface is available in English, French, Spanish, Arabic, Greek, Russian, Armenian, Italian, Romanian, Bulgarian, Chinese, and Japanese.

Question 11

How do savings goals work?

Accepted Answer

Create a goal with a target amount and deadline, then contribute manually or via automatic round-ups on card spend.

Question 12

Can I pay bills?

Accepted Answer

Yes. Add a biller in the Bills tab, pay one-off, or schedule the bill for automatic payment when due.

Question 13

Is there a mobile app?

Accepted Answer

Veritron works beautifully in any modern mobile browser and installs to your home screen as a PWA. Native iOS and Android apps are on our roadmap.

Question 14

What fees do you charge?

Accepted Answer

See the Pricing page for the full fee schedule. Everyday banking is free; premium features and international transfers over free-tier limits carry small, transparent fees.

Question 15

How do I close my account?

Accepted Answer

From Profile → Account you can close each currency account individually (balance must be zero) and finally close your entire profile.

Frequently asked questions